30 Day Money-back Guarantee Herba-Supplements guarantees the quality and freshness of its nutrition and personal care products. If for any reason you are not completely satisfied with any Herbalife® product purchased directly from Herba-Nutrition, you may return it within 30 days from receipt for a full refund or product exchange providing the items are unopened. Refunds and exchanges may be obtained by following the instructions available at herba-supplements.co.uk or by emailing us at beauasprey@gmail.com You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.Can I exchange a nutrition or personal care product I purchased?You may exchange the product within 30 days of its receipt by emailing us at beauasprey@gmail.comMy nutrition or personal care product arrived damaged/defective. What do I do?You may have the product replaced within 30 days of receipt by emailing us at beauasprey@gmail.com.My return item package was lost/stolen. What do I do?Herba-Supplements is not responsible for lost or stolen packages containing returns. We highly recommend that you use proper insurance, tracking and delivery confirmation methods when shipping.How long does it take to process returns, exchanges and/or refunds?Most returns and exchanges are processed within seven to 10 days from the time Herba-Nutrition receives the item being exchanged or returned.I have questions about the Returns, Exchanges and Refunds policy. Who do I contact?Refunds and exchanges may be obtained by emailing us at beauasprey@gmail.com or by contacting us here.