Shipping policy
Shipping Policy – Herba Supplements
Thank you for shopping with Herba Supplements! We're dedicated to delivering your orders quickly and reliably. Please review the terms and conditions of our shipping policy below.
Free Shipping Over a Certain Amount
Enjoy flat shipping of £6.00 on all orders and free shipping on orders over £105.00 within our shipping zones—no minimum item quantity required.
Total Delivery Time
Your total delivery time includes both processing and shipping times. The estimated total delivery time for order is 2-5 business days.
Order Processing
- Order Confirmation: Once you place your order, you’ll receive a confirmation email with the details and an order number for easy reference.
-
Processing Time: All orders placed before 12:00 PM GMT are processed within 1 business day. Once your order has shipped, you’ll receive a notification with tracking information.
Shipping and Delivery
- Transit Time: Standard transit time is between 2-4 business days from the date of dispatch.
- Total Delivery Time: Including processing & handling, the estimated total delivery time is 2–5 business days.
- Order Cut-Off Time: Orders placed after 12:00 PM GMT will be processed the following business day.
Shipping Zones
We currently ship to U.K. only.
| Country | Shipping Method | Value of the Order | Shipping Cost | Total Delivery Time |
| United Kingdom | Standard | Below £105.00 |
£6.00
|
2-5 business days |
| United Kingdom | Standard | £105.00 & Above |
Free
|
2-5 business days |
Important Notes
- Holidays: Shipping times may experience delays around public holidays as courier services reduce operations. Any such delays are beyond our control.
- Address Accuracy: Please ensure your shipping address is correct at checkout. Herba Supplements is not responsible for orders shipped to incorrect addresses provided by the buyer. In case of an error, please contact us immediately at help@herba-supplements.co.uk.
Tracking: Once shipped, tracking information will be provided. You can monitor your shipment’s progress on this page at Track Your Order.
Lost or Damaged Items
If your package is lost in transit or arrives damaged, please reach out to us at help@herba-supplements.co.uk with details. We will work quickly to resolve the issue, either by replacing the item or processing a refund.
Our goal is to deliver products that exceed your expectations. If you have any questions or concerns, our customer support team is ready to assist you.
Customer Support
For any questions or concerns about your return or refund, feel free to contact us:
Business name: HERBASUPPLEMENTS
Call Us: +44 7455345284
Email: help@herba-supplements.co.uk
Customer Service Available: Mon-Fri, 09:00 - 18:00 & Sat-Sun, 09:00 - 13:00