FAQ’S

What is the cost of shipping, and where do you ship?

At this time, we only ship within the United Kingdom.

• For orders under £105, the shipping cost is £6.00.

• Free shipping is available on orders over £105.
  DPD delivers all orders in two to four business days.

How can my order be tracked?

As soon as your order ships, you will receive an email with a tracking number. You can use this number to track the progress of your order's delivery.

What is your return policy?

We offer a 30-day return & money-back guarantee. Items must be unopened, unused, and in original packaging. We provide free return shipping, and there is no restocking fee.

How do I request a return or exchange?

Simply email us at help@herba-supplements.co.uk with your order details. We’ll provide a prepaid return label and instructions. Exchanges are also available within 30 days.

Can I cancel my order?

Certainly! Prior to shipment, you can cancel your order for free. Kindly get in touch with us via phone at +44 7455345284 or email at help@herba-supplements.co.uk within 24 hours.

When will I receive my refund?

Once we receive and inspect your return, we’ll process your refund within 10 business days. If you have not heard back from us within 15 business days, send an email to help@herba-supplements.co.uk.