Your first Herbalife order should feel straightforward. Before adding products to your basket, take a few minutes to check what you are buying, how you will prepare it and who can help if you have questions.

1. Speak to your Independent Member

If you are new to Herbalife, contact Beau Asprey before ordering. Explain which products you are considering and ask for help understanding their intended use. If you already buy through another Herbalife Independent Member, please continue to contact them.

2. Choose the exact product and size

Similar-looking tubs can have different purposes. Formula 1 Healthy Meal 550 g and Protein Drink Mix are different products; one should not be treated as an automatic substitute for the other. Our Formula 1 and Protein Drink Mix comparison explains the checks to make.

Before selecting a flavour, confirm the pack size and quantity. For a bundle, open the full product page and read the itemised contents rather than relying only on the photograph.

3. Read the current label before purchase

Check the ingredients, highlighted allergens, preparation directions and any warnings for the exact product and flavour. Also consider the ingredients in the milk or other liquid required by the label. Ask for a current label if you cannot find the information you need; do not guess from another flavour.

4. Review your basket

• Is every flavour and pack size correct?
• Have you selected the quantity you actually need?
• Does the basket contain the individual products or bundle you intended?
• Have you checked the total including delivery?

The homepage lets you choose a Formula 1 flavour and add it to your basket directly. You can also browse the complete range before deciding.

5. Check delivery and contact details

Enter your delivery address carefully and use an email address you can access for order updates. Read the delivery policy and review the available options at checkout before making payment.

6. Keep your confirmation and product packaging

Keep your order confirmation and read the product label again when it arrives. If anything is damaged, incorrect or unclear, contact us. Our returns policy explains Herbalife’s 30-day satisfaction guarantee and your statutory rights.

Ready to explore? Start with the core products, or ask Beau for help before placing your first order.

By Beau Asprey, Independent Herbalife Member. Product information is general guidance; follow the current label and seek qualified advice where appropriate.